[ZBX-18431] Documentation in section "Service monitoring" Created: 2020 Sep 30  Updated: 2022 Aug 15  Resolved: 2022 Aug 15

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Documentation (D)
Affects Version/s: 3.0.31, 4.0.25, 5.0.4
Fix Version/s: None

Type: Documentation task Priority: Trivial
Reporter: Adam Splitt Assignee: Zabbix Development Team
Resolution: Fixed Votes: 1
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified


 Description   

Link: https://www.zabbix.com/documentation/current/manual/it_services

Problem:

Documentation don't explain how SLA is calculated if we define overlapping periods.

Define downtime:

Monday 07:00 - Monday 10:00

Define uptime:

Monday 07:00 - Monday 18:00

Time 07:00 - 10:00 is in SLA calculation or not? What take precedence downtime or uptime?

Expected:

Documentation should explain how SLA is calculated if we define overlapping periods, what take precedence downtime or uptime.

 

 

Result:
See screenshot...
See log file...
See memory dump...
Expected:
See screenshot....
See attached patch file...



 Comments   
Comment by Marina Generalova [ 2022 Aug 15 ]

Thank you for the suggestion, it has been a valid point at the time of reporting. Looks like, with the new SLA functionality, introduced in Zabbix 6.0, this issue has been resolved. Now the parameter is called "Excluded downtimes" to avoid any confusion. Therefore, I am closing this task as the functionality itself has been updated.

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