[ZBX-21493] Integration Zabbix with Jira using jira Webhook Created: 2022 Aug 19  Updated: 2022 Nov 09  Resolved: 2022 Nov 09

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Templates (T)
Affects Version/s: None
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: ABDERRAHIM NASRI Assignee: Zabbix Development Team
Resolution: Duplicate Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File image-2022-08-19-09-39-33-690.png     PNG File image-2022-08-19-09-51-27-304.png    
Issue Links:
Causes
Duplicate
duplicates ZBX-18297 Webhook links on problem page are not... Closed
Sprint: Sprint 93 (Oct 2022)

 Description   

Dear Support,

i integrate zabbix with Jira using Jira webhook and all thing is ok but i noticed that when i create a case the id of incident on Jira side is +2

please find below the screenshot a reference



 Comments   
Comment by ABDERRAHIM NASRI [ 2022 Aug 19 ]

For exemple :

the case id created via Jira webhook is GU-53434 but in Jira side no case 53434, we have GU-53435

Comment by ABDERRAHIM NASRI [ 2022 Aug 23 ]

Dear support
please, do you have any response for this issue
brs
Abderrahim NASRI

Comment by Edgar Akhmetshin [ 2022 Sep 29 ]

Hello

Please share Zabbix version used and attach media template.

Comment by Alexander Vladishev [ 2022 Nov 09 ]

Closed as duplicate of ZBX-18297.

Generated at Wed Apr 30 06:17:58 EEST 2025 using Jira 9.12.4#9120004-sha1:625303b708afdb767e17cb2838290c41888e9ff0.