[ZBX-25862] Unable to disable trigger (created by LLD) from "Problems" list Created: 2025 Jan 12  Updated: 2025 Feb 07  Resolved: 2025 Feb 07

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Frontend (F)
Affects Version/s: 7.0.7, 7.2.2
Fix Version/s: 7.0.10rc1, 7.2.4rc1, 7.4.0alpha1

Type: Problem report Priority: Trivial
Reporter: F. John Assignee: Eliza Sekace (Inactive)
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: 0h
Time Spent: 5h 10m
Original Estimate: 4h
Environment:

Zabbix Server MySQL 7.2.2 on OL8 (x86_64)


Issue Links:
Causes
caused by ZBX-25525 Master template changes impacts Linke... Closed
Duplicate
is duplicated by ZBX-25927 Unable to disable triggers that have ... Closed
Team: Team B
Sprint: S25-W4/5, S25-W6/7
Story Points: 0.5

 Description   

We are unable to disable a trigger from the "Problems" list. Performing the change from tre list of triggers of the same host works.

Steps to reproduce:

  1. Open the problems list (Monitoring > Problems)
  2. Click on the problem of a LLD generated trigger
  3. Choose Configuration > Trigger from the popup menu
  4. Uncheck "Enabled" in the modal dialog
  5. Click "Update"

Result:
The trigger rmains active
(no errors logged)

Expected:
The trigger changes to state "disabled"



 Comments   
Comment by F. John [ 2025 Jan 12 ]

Additional information: disabling a trigger not discovered by LLD works that way - it's just about LLD generated triggers

After looking into the trigger.update request being sent it much looks like the trigger status is not passed on the request at all.

Update: LLD generated triggers can currently only be disabled by klicking to the trigger status in the hosts trigger list (will use action "trigger.disable"). Editing the trigger does not work either (status not passed with action "trigger.update" here as well)

Comment by Nikolay Zaynelov [ 2025 Jan 12 ]

This bug also affects versions 7.0.7 LTS and 7.0.8 LTS.

My installation is on Debian 12.

Comment by Eliza Sekace (Inactive) [ 2025 Jan 20 ]

Fixed in development branch feature/ZBX-25862-7.0

Comment by Eliza Sekace (Inactive) [ 2025 Feb 06 ]

Available in:

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