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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-11526

Trigger status stuck in problem state

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    • Icon: Incident report Incident report
    • Resolution: Duplicate
    • Icon: Major Major
    • None
    • 3.2.1
    • Server (S)
    • None
    • Debian Jessie, MySQL 5.6.34

      We have had several triggers (all based on the same trigger from the same template) getting stuck in a problem state, where they do not recover when receiving data.

      The log shows that it wants to change the trigger value:

        1889:20161125:095104.182 In zbx_process_trigger() triggerid:47043 value:1(0) new_value:0
        1889:20161125:095104.182 End of zbx_process_trigger():SUCCEED flags:2
      

      However, when it comes to the zbx_save_trigger_changes-call, only the "lastchange"-field is modified:

        1889:20161125:095104.184 In zbx_save_trigger_changes()
        1889:20161125:095104.184 query [txnlev:1] [update triggers set lastchange=1480063864 where triggerid=47043;
      ]
        1889:20161125:095104.185 End of zbx_save_trigger_changes()
      

      (The full log of the update run is attached in zabbix-update-log.txt.)

      In addition, there is some inconsistency in the display state of this trigger. It is only visible when looking directly trigger status page (/zabbix/tr_status.php). When looking at the problem page (/zabbix/zabbix.php?action=problem.view), the trigger doesn't show up.

      I tried a restart of the Zabbix-server process, but that did not clear the problem.

            Unassigned Unassigned
            olavmo Olav Morken
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              Created:
              Updated:
              Resolved: