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Incident report
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Resolution: Duplicate
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Major
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None
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3.2.1
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None
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Debian Jessie, MySQL 5.6.34
We have had several triggers (all based on the same trigger from the same template) getting stuck in a problem state, where they do not recover when receiving data.
The log shows that it wants to change the trigger value:
1889:20161125:095104.182 In zbx_process_trigger() triggerid:47043 value:1(0) new_value:0 1889:20161125:095104.182 End of zbx_process_trigger():SUCCEED flags:2
However, when it comes to the zbx_save_trigger_changes-call, only the "lastchange"-field is modified:
1889:20161125:095104.184 In zbx_save_trigger_changes() 1889:20161125:095104.184 query [txnlev:1] [update triggers set lastchange=1480063864 where triggerid=47043; ] 1889:20161125:095104.185 End of zbx_save_trigger_changes()
(The full log of the update run is attached in zabbix-update-log.txt.)
In addition, there is some inconsistency in the display state of this trigger. It is only visible when looking directly trigger status page (/zabbix/tr_status.php). When looking at the problem page (/zabbix/zabbix.php?action=problem.view), the trigger doesn't show up.
I tried a restart of the Zabbix-server process, but that did not clear the problem.
- duplicates
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ZBX-11439 3.2 server could not close PROBLEM events
- Closed