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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-13000

Discovery rules failure to retrieve some items

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    • Icon: Incident report Incident report
    • Resolution: Cannot Reproduce
    • Icon: Major Major
    • None
    • 3.4.3
    • Server (S)
    • None
    • Ubuntu 16.04.3 LTS + postgresql 10

      Equipment: Datacom DM4008/DM4004
      Mibs: IF-MIB, Datacom MIB (attached)

      I use a LLD discovery rule to retrieve only up ports into host for monitoring (see rd_dmswitch_interfaces script).

      The Dmswitch mib contain diagnostic informations for transceivers that support this feature (RX/TX power, VCC, etc) at .1.3.6.1.4.1.3709.3.5.201.1.28. The equipment generate information ONLY for transceivers that support DD (digital diagnostic) and I think that is the start of issue.

      snmpwalk examples:

      /usr/bin/snmpwalk -v 2c -c public 172.22.200.1 IF-MIB::ifDescr
      
      IF-MIB::ifDescr.65 = STRING: Trunk Member port on Trunk ID 4
      IF-MIB::ifDescr.66 = STRING: Trunk Member port on Trunk ID 4
      IF-MIB::ifDescr.67 = STRING: Trunk Member port on Trunk ID 4
      IF-MIB::ifDescr.68 = STRING: Trunk Member port on Trunk ID 4
      ..... A LOT OF INFORMATION...
      IF-MIB::ifDescr.583 = STRING: Trunk Port ID 0007
      IF-MIB::ifDescr.585 = STRING: Trunk Port ID 0009
      IF-MIB::ifDescr.586 = STRING: Trunk Port ID 0010
      IF-MIB::ifDescr.587 = STRING: Trunk Port ID 0011
      IF-MIB::ifDescr.588 = STRING: Trunk Port ID 0012
      IF-MIB::ifDescr.589 = STRING: Trunk Port ID 0013
      IF-MIB::ifDescr.590 = STRING: Trunk Port ID 0014
      
      /usr/bin/snmpwalk -v 2c -c public 172.22.200.1 .1.3.6.1.4.1.3709.3.5.201.1.28.1.1.4
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.89 = STRING: "-0.9dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.90 = STRING: "-4.2dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.153 = STRING: "-3.3dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.154 = STRING: "-1.1dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.193 = STRING: "-3.0dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.194 = STRING: "-1.2dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.195 = STRING: "-3.9dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.196 = STRING: "-2.2dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.257 = STRING: "-2.0dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.258 = STRING: "-2.2dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.260 = STRING: "-1.1dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.321 = STRING: "-0.4dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.322 = STRING: "-1.5dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.323 = STRING: "-1.2dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.324 = STRING: "-1.0dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.386 = STRING: "-14.4dBm"
      DATACOM-SMI::datacomAccessDevicesMIBs.201.1.28.1.1.4.388 = STRING: "-2.8dBm"
      

      LLD rule works OK for all interfaces itens but all discovered items from Datacom mib (transceivers information) are gerenate as unsupported.

      As an example, I attach interface "89" information retrieved from discovery rule. All seen to be OK but zabbix don't retrieve the information. On snmpwalk I can retrieve information without any problem.

      20914:20171107:175638.971 item "DSWBRU01:ddTransceiversTxPower.["89"]" became not supported: No Such Instance currently exists at this OID

      Template atacched.

        1. collected data.txt
          91 kB
        2. datacom_reg.mib
          49 kB
        3. datacom_smi.mib
          3 kB
        4. dm4000.xml
          68 kB
        5. DM4000 NEW.xml
          69 kB
        6. DMswitch.mib
          156 kB
        7. rd_dmswitch_transceivers
          1 kB
        8. Screenshot_20171108_090142.png
          Screenshot_20171108_090142.png
          36 kB
        9. Screenshot_20171108_090300.png
          Screenshot_20171108_090300.png
          35 kB
        10. Screenshot_20171108_090604.png
          Screenshot_20171108_090604.png
          16 kB
        11. Screenshot_20171108_125912.png
          Screenshot_20171108_125912.png
          111 kB
        12. Screenshot_20171113_144323.png
          Screenshot_20171113_144323.png
          139 kB
        13. snmpwalk.txt
          12 kB
        14. zbx_export_templates (3).xml
          66 kB

            Unassigned Unassigned
            edusierraf EDUARDO SIERRA FERNANDES
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              Created:
              Updated:
              Resolved: