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Documentation task
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    Resolution: Fixed
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Trivial
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    4.0.13
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    None
 
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        Sprint 57 (Oct 2019), Sprint 58 (Nov 2019), Sprint 59 (Dec 2019), Sprint 60 (Jan 2020)
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        2
 
Refresh unsupported items feature does not work.
Example: refresh unsupported items is set to 10m (default value). When an item with update interval 1h turns unsupported, next item check happens not earlier than in another hour. I expect that unsupported item should be checked with 10m intervals until it becomes supported, but it's not the case.
The issue was already reported but received an unsatisfactory response: ZBX-16342.
I also saw a few comments in unsupported items related issues where people face the same problem.