IT Services incorrect SLA

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    • Type: Incident report
    • Resolution: Unsupported version
    • Priority: Trivial
    • None
    • Affects Version/s: 4.2.6
    • Component/s: Frontend (F)

      Hello Team ,

      Currently i see an issue with IT Services SLA  , i have attached the screenshot for your reference . 

      Issue : Problem was recorded in September , but when we see in the SLA , it is showing up in October . Where as the actual problem duration is 40m and in the SLA its showing up as 35m . I have drilled down and went and seen the events occured but with no luck . nothing is matching up with the actual data .

      Need help to fix this issue.

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            Assignee:
            Unassigned
            Reporter:
            Naveen
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            Watchers:
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              Created:
              Updated:
              Resolved: