Uploaded image for project: 'ZABBIX BUGS AND ISSUES'
  1. ZABBIX BUGS AND ISSUES
  2. ZBX-17382

SNMP Text values are shown as HEX (or dots) values when contains non-english characters (non ASCII7)

XMLWordPrintable

    • Icon: Problem report Problem report
    • Resolution: Unresolved
    • Icon: Trivial Trivial
    • None
    • None
    • Proxy (P), Server (S)
    • None
    • Team A
    • Support backlog, S2401-2, S24-W8/9

      SNMP Text values are shown as HEXA values when contains non-english characters (non ASCII7 I suppose)
      Example:
      SNMP Message gathered from printer "imprimiendo página 1/1..."  (contains "á") is shown as HEXA values. 

       

      Steps to reproduce:

      1. Create new SNMP item type TEXT in host for, lets say, OID 1.3.6.1.2.1.43.16.5.1.2.1.1
      2. get value that has non english character
      3. See value on Latest data for host

      Result:
      When text have a non english character is shown as HEXA values instead of TEXT 

      Expected:
      ASCII Text should be shown always as text (NO HEXA values) 

      In attachment image with configuration of item and error. 

      More info in:
      https://www.zabbix.com/forum/zabbix-help/393854-printer-s-display-message-status-using-snmp-sometimes-shows-message-as-hexa-values <- in English
      https://www.zabbix.com/forum/em-portugues-y-en-espanol/35348-compartilhando-template-impressora-brother?p=395136#post395136 <- in Spanish

            zabbix.support Zabbix Support Team
            pabloarg Pablo
            Team A
            Votes:
            4 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated: