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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-17382

SNMP Text values are shown as HEX (or dots) values when contains non-english characters (non ASCII7)

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    • Documentation backlog, S2401-2, S24-W8/9, S24-W18/19, S24-W20/21, S24-W22/23
    • 2

      SNMP Text values are shown as HEXA values when contains non-english characters (non ASCII7 I suppose)
      Example:
      SNMP Message gathered from printer "imprimiendo página 1/1..."  (contains "á") is shown as HEXA values. 

       

      Steps to reproduce:

      1. Create new SNMP item type TEXT in host for, lets say, OID 1.3.6.1.2.1.43.16.5.1.2.1.1
      2. get value that has non english character
      3. See value on Latest data for host

      Result:
      When text have a non english character is shown as HEXA values instead of TEXT 

      Expected:
      ASCII Text should be shown always as text (NO HEXA values) 

      In attachment image with configuration of item and error. 

      More info in:
      https://www.zabbix.com/forum/zabbix-help/393854-printer-s-display-message-status-using-snmp-sometimes-shows-message-as-hexa-values <- in English
      https://www.zabbix.com/forum/em-portugues-y-en-espanol/35348-compartilhando-template-impressora-brother?p=395136#post395136 <- in Spanish

        1. image-2023-09-28-17-43-38-667.png
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          Artem Isaenko
        2. image-2023-09-28-17-44-08-058.png
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          Artem Isaenko
        3. image-2023-09-28-17-45-28-691.png
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          Artem Isaenko
        4. image-2023-09-28-17-45-48-605.png
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          Artem Isaenko
        5. Notepad++ conversion.png
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          Pablo
        6. zabbix iReasoning.png
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          Pablo
        7. ZabbixSnmpErrorWithSpanishCharacters.png
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          Pablo

            vso Vladislavs Sokurenko
            pabloarg Pablo
            Team A
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              Created:
              Updated:
              Resolved: