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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-20214

Scheduled pdf reports show list items but graphs are empty

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    • Icon: Problem report Problem report
    • Resolution: Unresolved
    • Icon: Trivial Trivial
    • None
    • 5.4.7
    • None

      Steps to reproduce:

      1. Configured the zabbix web service, made sure it can see the zabbix server.
      2. Navigate to screen Reports, Sheduled reports. Fill in the dashboard, start end time etc. 
      3. Use the Test button or schedule the report for a specified time
      4. The pdf arrives but the graphs are empty
      5. There are no error logs in the zabbix web service logs (log level set to 4)

      Result:
      See screenshot...

      Nothing meaningful in the log file:

      2021/11/12 08:40:00.259937 received report request from XXX.XX.X.X:XXX
      2021/11/12 08:40:02.623979 writing response for report request from XXX.XX.X.X:XXX

      Expected:
      Expected results is that report will contain graph if not that the zabbix web service logs why the graph generation failed. Almost no errors are logged at this point.

        1. dashboard-graph-30d-example.png
          110 kB
          Marek Samec
        2. image-2023-09-18-08-16-33-532.png
          154 kB
          Ted Serreyn
        3. report-empty-graphs.png
          46 kB
          Marek Samec

            zabbix.dev Zabbix Development Team
            MarekSamec Marek Samec
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            5 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated: