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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-20765

Empty PDF file is generated by Scheduled Reports

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Details

    • Incident report
    • Status: Elaborating
    • Trivial
    • Resolution: Unresolved
    • 6.0.6
    • None
    • Server (S)
    • None
    • Zabbix 6.0.0
    • Team INT
    • Sprint 91 (Aug 2022), Sprint 92 (Sep 2022), Sprint 93 (Oct 2022), Sprint 94 (Nov 2022), Sprint 95 (Dec 2022), Sprint 96 (Jan 2023), Sprint 97 (Feb 2023)

    Description

      Sometimes an empty PDF is created.
      When Scheduled Reports created a PDF every day, sometimes it succeeds and sometimes it fails.
      To confirm, I duplicated the settings and created the same report every minute.

      Steps to reproduce:

      1. Duplicated the Scheduled Reports settings and changed only the name and start time.
        See screenshots (image-1.png and image-2.png).
      2. Wait until the start time and receive reports.

      Result:

        One succeeds, the other fails.
        A. Success pattern
            PDF file is output correctly. See following files.
            ・daily_report_230-zbxsv_3_2022-03-14_15-10.pdf: Generated PDF file
            ・zabbix_server.log.1: debug log
            ・1647238213.Vfd00I1cee7eM480461.zbxsv230: Received email
        B. Failed pattern
            PDF file is empty. See following files.
            ・daily_report_230-zbxsv_8_2022-03-14_15-15.pdf: Generated PDF file
            ・zabbix_server.log.2: debug log
            ・1647238502.Vfd00I1d52c2M824369.zbxsv230: Received email

      Attachments

        1. 1647238213.Vfd00I1cee7eM480461.zbxsv230
          174 kB
        2. 1647238502.Vfd00I1d52c2M824369.zbxsv230
          2 kB
        3. daily_report_230-zbxsv_3_2022-03-14_15-10.pdf
          128 kB
        4. daily_report_230-zbxsv_8_2022-03-14_15-15.pdf
          0.9 kB
        5. image-1.png
          image-1.png
          27 kB
        6. image-2.png
          image-2.png
          27 kB
        7. pdf_report_creator.go
          7 kB
        8. zabbix_server.log.1
          132 kB
        9. zabbix_server.log.2
          40 kB

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              esneiders Eriks Sneiders
              Takashi Yoshihara Takashi Yoshihara
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              Dates

                Created:
                Updated: