Uploaded image for project: 'ZABBIX BUGS AND ISSUES'
  1. ZABBIX BUGS AND ISSUES
  2. ZBX-21965

Incorrect SLA calculation

    XMLWordPrintable

Details

    • Problem report
    • Status: Confirmed
    • Major
    • Resolution: Unresolved
    • 6.2.4, 6.4.0beta3
    • None
    • None
    • None
    • zabbix_server (Zabbix) 6.2.0
      Revision db780895726 4 July 2022, compilation time: Jul 4 2022 07:16:54
      If

    Description

      Based on followed documentation : 

      https://www.zabbix.com/documentation/current/en/manual/it_services/sla

      Expected behavior in case of adding downtime in the future and in the past:  SLI should be corrected in accordance of downtime periods. 

       Based on my experiments:

      Today: 23.11 at 9:01 I can see that service in "not OK" status from the beginning. 

      I've tried to add planned downtime in the past - result:

      Downtime reduced for 3 hours but SLI was not changed. See below:

      In cease of excluded downtime in future - result the same:

      If my understanding correct daily SLI calculation should be like this:

      (("Period from 00:00" - ("Not OK period" - "excluded downtimes"))/"Period from 00:00")*100%

      If so - this is bug. Please check and let me know.

      Attachments

        Activity

          People

            zabbix.dev Zabbix Development Team
            etix Egor T.
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

              Created:
              Updated: