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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-21965

Incorrect SLA calculation

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    • Icon: Problem report Problem report
    • Resolution: Unresolved
    • Icon: Major Major
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    • 6.2.4, 6.4.0beta3
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    • zabbix_server (Zabbix) 6.2.0
      Revision db780895726 4 July 2022, compilation time: Jul 4 2022 07:16:54
      If

      Based on followed documentation : 

      https://www.zabbix.com/documentation/current/en/manual/it_services/sla

      Expected behavior in case of adding downtime in the future and in the past:  SLI should be corrected in accordance of downtime periods. 

       Based on my experiments:

      Today: 23.11 at 9:01 I can see that service in "not OK" status from the beginning. 

      I've tried to add planned downtime in the past - result:

      Downtime reduced for 3 hours but SLI was not changed. See below:

      In cease of excluded downtime in future - result the same:

      If my understanding correct daily SLI calculation should be like this:

      (("Period from 00:00" - ("Not OK period" - "excluded downtimes"))/"Period from 00:00")*100%

      If so - this is bug. Please check and let me know.

        1. image-2022-11-23-16-06-21-495.png
          31 kB
          Egor T.
        2. image-2022-11-23-16-06-32-604.png
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          Egor T.
        3. image-2022-11-23-16-08-53-730.png
          107 kB
          Egor T.
        4. image-2022-11-23-16-09-47-757.png
          110 kB
          Egor T.
        5. image-2022-11-23-16-10-07-823.png
          112 kB
          Egor T.

            zabbix.dev Zabbix Development Team
            etix Egor T.
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              Created:
              Updated: