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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-23537

{EVENT.TAGS.<tag name>} has no value for recovery in webhook

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      Hi,
      When problem and recovery event happen quickly, the recovery event doesn't have a value for

      {EVENT.TAGS.<tag name>}

      , which causes the action/webhook to fail.

      1) the trigger raises a problem event
      2) the action opens a Jira/JSM ticket via the mediatype/webhook
      3) while the action is still executing (API call to Jira), a recovery event happens
      4) the action fails because {EVENT.TAGS.<tag name>} value is not known.

       

       

      Select *
      from ZABBIXADM.EVENTS events, ZABBIXADM.ALERTS alerts
      where ALERTS.EVENTID = EVENTS.EVENTID and mediatypeid = 6 and parameters like '%246903462%' --and parameters like '%recovery%'
      order by alerts.clock desc
      

            zit Zabbix Integration Team
            it.sdm itcbsops
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              Created:
              Updated: