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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-23746

Update an existing ticket for trigger-based events for Zabbix - Zammad Media Template

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    • Team INT
    • 0.8

    Description

      Currently the zammad media template will create new tickets for trigger-based events.

      With this change, it would be possible to update an existing ticket.

       

      ```javascript

                  // Update ticket for trigger-based events from actions.
                  if (params.event_source == '0'
                      && params.event_value == '1' && Number.isInteger(parseInt(Zammad.params.ticket_id)))

      {                 params.event_value = '0';             }

      ```

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            akotsegubov Aleksandr Kotsegubov
            um3n Ulli Weichert
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