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Problem report
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Resolution: Cannot Reproduce
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Trivial
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None
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7.2.10
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None
Steps to reproduce :
- I use the VPS Lite from Infomaniak
- Install Zabbix on fresh debian 12.9 install following the official tutorial. I used apache2, mariadb, php8.2.
- Navigate to the setup page http://IP/zabbix/setup.php
- Welcome : OK
Check of pre-requisites : OK
Configure DB connection : OK
Settings -> the dropdown menu for timezone won't charge and the connexion is reseted. Impossible to go through the final steps. - I tried with nginx, postgreSQL, php8.2-fpm and had the same result.
- Worst : I installed the docker version, the zabbix frontend is accessible (no need to do the setup) but when I browse User Settings -> Profile I have the same "connexion reset" page on my browser.
- I tried Google Chrome, Mozilla Firefox, both correctly updated.
Result :
See screenshots, the connexion is reseted
Expected:
The setup should go through and we should pass all these steps : https://www.zabbix.com/documentation/current/en/manual/installation/frontend
Diagnostic :
I see i'm not the only one who faced the issue at some point : ZBX-24071 but i can't find the fix that works for me.
I don't think it comes from zabbix though, I would have expected docker to work.
It could be my system but i reinstalled the VPS a few times and had no progress.
I got nothing in the web browser console.
In the network tab, i got "NS_ERROR_NET_RESET" on the file setup.php
apache2 logs :
REDACTED IP - - [25/Mar/2025:10:03:48 +0100] "GET /zabbix/setup.php HTTP/1.1" 200 8800 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:136.0) Gecko/20100101 Firefox/136.0" REDACTED IP- - [25/Mar/2025:10:03:49 +0100] "GET /zabbix/jsLoader.php?ver=7.2.4&lang=en_US&files%5B0%5D=setup.js HTTP/1.1" 304 196 "http://redactedurl/zabbix/setup.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:136.0) Gecko/20100101 Firefox/136.0" REDACTED IP- - [25/Mar/2025:10:03:49 +0100] "GET /zabbix/jsLoader.php?ver=7.2.4&lang=en_US HTTP/1.1" 304 196 "http://redactedurl/zabbix/setup.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:136.0) Gecko/20100101 Firefox/136.0"
/var/log/php8.2-fpm.log is not saying anything special
/var/log/zabbix/zabbix_server.log is not saying anything special
Environment :
zabbix packages :
dpkg -l | grep zabbix
ii zabbix-agent 1:7.2.4-1+debian12 amd64 Zabbix network monitoring solution - agent
ii zabbix-apache-conf 1:7.2.4-1+debian12 all Zabbix network monitoring solution - apache configuration for front-end
ii zabbix-frontend-php 1:7.2.4-1+debian12 all Zabbix network monitoring solution - PHP front-end
ii zabbix-release 1:7.2-1+debian12 all Zabbix official repository configuration
ii zabbix-server-mysql 1:7.2.4-1+debian12 amd64 Zabbix network monitoring solution - server (MySQL)
ii zabbix-sql-scripts 1:7.2.4-1+debian12 all Zabbix network monitoring solution - sql-scripts
php packages :
dpkg -l | grep php ii libapache2-mod-php 2:8.2+93 all server-side, HTML-embedded scripting language (Apache 2 module) (default) ii libapache2-mod-php8.2 8.2.28-1~deb12u1 amd64 server-side, HTML-embedded scripting language (Apache 2 module) ii php-bcmath 2:8.2+93 all Bcmath module for PHP [default] ii php-common 2:93 all Common files for PHP packages ii php-curl 2:8.2+93 all CURL module for PHP [default] ii php-fpm 2:8.2+93 all server-side, HTML-embedded scripting language (FPM-CGI binary) (default) ii php-gd 2:8.2+93 all GD module for PHP [default] ii php-ldap 2:8.2+93 all LDAP module for PHP [default] ii php-mbstring 2:8.2+93 all MBSTRING module for PHP [default] ii php-mysql 2:8.2+93 all MySQL module for PHP [default] ii php-xml 2:8.2+93 all DOM, SimpleXML, WDDX, XML, and XSL module for PHP [default] ii php8.2-bcmath 8.2.28-1~deb12u1 amd64 Bcmath module for PHP ii php8.2-cli 8.2.28-1~deb12u1 amd64 command-line interpreter for the PHP scripting language ii php8.2-common 8.2.28-1~deb12u1 amd64 documentation, examples and common module for PHP ii php8.2-curl 8.2.28-1~deb12u1 amd64 CURL module for PHP ii php8.2-fpm 8.2.28-1~deb12u1 amd64 server-side, HTML-embedded scripting language (FPM-CGI binary) ii php8.2-gd 8.2.28-1~deb12u1 amd64 GD module for PHP ii php8.2-ldap 8.2.28-1~deb12u1 amd64 LDAP module for PHP ii php8.2-mbstring 8.2.28-1~deb12u1 amd64 MBSTRING module for PHP ii php8.2-mysql 8.2.28-1~deb12u1 amd64 MySQL module for PHP ii php8.2-opcache 8.2.28-1~deb12u1 amd64 Zend OpCache module for PHP ii php8.2-readline 8.2.28-1~deb12u1 amd64 readline module for PHP ii php8.2-xml 8.2.28-1~deb12u1 amd64 DOM, SimpleXML, XML, and XSL module for PHP ii zabbix-frontend-php 1:7.2.4-1+debian12 all Zabbix network monitoring solution - PHP front-end
Timezone and locales configurations :
timedatectl Local time: Tue 2025-03-25 09:45:13 CET Universal time: Tue 2025-03-25 08:45:13 UTC RTC time: Tue 2025-03-25 08:45:13 Time zone: Europe/Paris (CET, +0100) System clock synchronized: yes NTP service: active RTC in local TZ: no
locale -a
C C.utf8 en_US.utf8 -> DEFAULT fr_FR.utf8 POSIX
/etc/php/8.2/fpm/php.ini
[Date] ; Defines the default timezone used by the date functions ; https://php.net/date.timezone date.timezone = Europe/Paris
/etc/php/8.2/apache2/php.ini
[Date] ; Defines the default timezone used by the date functions ; https://php.net/date.timezone date.timezone = Europe/Paris
/etc/apache2/conf-enabled/zabbix.conf :
<IfModule mod_alias.c>
Alias /zabbix /usr/share/zabbix/ui
</IfModule><Directory "/usr/share/zabbix/ui">
Options FollowSymLinks
AllowOverride None
Order allow,deny
Allow from all <IfModule mod_php.c>
php_value max_execution_time 300
php_value memory_limit 128M
php_value post_max_size 16M
php_value upload_max_filesize 2M
php_value max_input_time 300
php_value max_input_vars 10000
php_value always_populate_raw_post_data -1
php_value date.timezone Europe/Paris
</IfModule> <IfModule mod_php7.c>
php_value max_execution_time 300
php_value memory_limit 128M
php_value post_max_size 16M
php_value upload_max_filesize 2M
php_value max_input_time 300
php_value max_input_vars 10000
php_value always_populate_raw_post_data-1
php_value date.timezone Europe/Paris
</IfModule> <IfModule mod_php8.c>
php_value max_execution_time 300
php_value memory_limit 128M
php_value post_max_size 16M
php_value upload_max_filesize 2M
php_value max_input_time 300
php_value max_input_vars 10000
php_value always_populate_raw_post_data-1
php_value date.timezone Europe/Paris
</IfModule></Directory>
Do you have any idea what I can do to resolve this issue ?
It works so fine on hyper-V ... I'm lost
