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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-27029

Template netonix import to zabbix 7

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    • Icon: Problem report Problem report
    • Resolution: Unresolved
    • Icon: Trivial Trivial
    • 7.0.17
    • 6.0.40
    • Templates (T)
    • None
    • Ubuntu 22.04

      I am attempting to import a Zabbix template file originally created in Zabbix 4.2 into a Zabbix 7.0 instance. However, upon import, an error message is triggered, and the import fails. Despite multiple attempts and troubleshooting, I have been unable to identify the root cause of the issue.

      ⚙️ Technical Context:

      • Source Zabbix Version: 4.2
      • Target Zabbix Version: 7.0
      • File Type: XML
      • File Content: Zabbix template (items, triggers, applications, etc.)

      🛠️ Issue Description:

      When importing the file into Zabbix 7.0 via the "Configuration > Templates > Import" interface, the following behavior occurs:

        • The system attempts to parse the file
        • An error dialog or message is shown
        • The import process is aborted

      Attempts to edit the XML manually or re-export from 4.2 have not resolved the issue.

        1. zbx_netonix_templates.xml
          47 kB
        2. screenshot-1.png
          screenshot-1.png
          39 kB
        3. screenshot-2.png
          screenshot-2.png
          64 kB
        4. screenshot-3.png
          screenshot-3.png
          59 kB

            zabbix.support Zabbix Support Team
            techsavy009 Rojin
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              Created:
              Updated: