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Type:
Problem report
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Resolution: Unresolved
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Priority:
Critical
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None
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Affects Version/s: 7.0.22, 7.4.6, 8.0.0alpha1
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Component/s: Agent (G), Agent2 (G)
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None
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Support backlog
Steps to reproduce:
- Use latest versions of server/agents or proxy/agents
- Change the RefreshActiveChecks to 900 then restart the agent
- Using iptables block the connectivity to the server/proxy
- After the agent times out and starts to produce the debug message of “paused history upload” you can remove the iptables rule.
- The agent will now not work for up to 900 seconds
So probably during random data loss for example on bad networks like GSM/Cellular it can happen that RefreshActiveChecks checks every 120/240/... any seconds, connection is alive for 20 seconds, after we get paused state, connection become ok for next 60 seconds, but since RefreshActiveChecks check happens for example every 180 seconds - we fail again, since connection is not alive again.
This can create situation like - don't have any data, due to continuous 'paused history upload' due to the random network instability.