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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-5911

SLA calculates downtime based on trigger with status OK

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Details

    • Incident report
    • Status: Closed
    • Major
    • Resolution: Won't fix
    • 1.8.15
    • None
    • Server (S)
    • Virtuozzo's Virtual Private Server with Centos 6.

    Description

      We uses Zabbix 1.8.15. On Monitoring --> IT servises --> SLA found hardnode hn9 with downtime but status is OK and it really works (hn9_sla_today.png).
      Also there were no problem triggers on Dashboard (Monitoring).
      Open Monitoring --> Events -->Host <hn9> and found that according trigger 00:09:28 "Server hn9 is unreachable" has status OK previously than status PROBLEM and its durations are equal 1m 02s (hn9_sla_events.png).
      At 09:33 manually executed trigger actuating to PROBLEM and after to OK (hn9_sla_events_restart.png) last trigger status seted to OK.
      After that SLA started calculating as hardnode hn9 is up and duration of old trigger PROBLEM at 00:10:30 turned to 9h 22m (period to 09:33:13).

      What the reason that Event values are incorrect?
      Can it affects SLA?

      Such problems found on another Zabbix servers (1.8.15).
      How we can fix it?

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            Unassigned Unassigned
            sarmatics Vyacheslav Grybuk
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            Dates

              Created:
              Updated:
              Resolved: