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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-8175

Escalations become "stuck" and keep going after triggers recover (rarely, at random)

    Details

    • Type: Incident report
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 2.2.2
    • Fix Version/s: None
    • Component/s: Server (S)
    • Labels:

      Description

      Occasionally an escalation will appear to get "stuck" in an active state even after the trigger associated with it has long since recovered. Most commonly, this results in continual emails/alerts from Zabbix even though there is no longer a problem. The only way that I've found to resolve it is to delete the row in the escalations table for that escalation. Another user reported to volter in #zabbix that they fixed it by disabling and then re-enabling the associated trigger.

      I have not seen this issue for myself in quite a while, but I have seen it come up #zabbix on freenode several times.

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              • Assignee:
                Unassigned
                Reporter:
                heaje Corey Shaw
              • Votes:
                7 Vote for this issue
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                10 Start watching this issue

                Dates

                • Created:
                  Updated: