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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-9728

Escalations don't stop after disabling actions

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    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Trivial
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
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      Description

      Sometimes escalations don't stop mailing even tho the problems have been solved and zabbix doesn't show any problems again.

      http://static.tweakers.net/ext/f/mdYsfI0S7arqhJA1EsCacI5w/full.png
      http://static.tweakers.net/ext/f/vkN18PpeSTzgQlXYQWvlH5uK/full.png
      http://static.tweakers.net/ext/f/xr3ECfanewDz2nf1FZqBQ17X/full.png
      http://static.tweakers.net/ext/f/uQxnW8wLm2iANIC9FjrJ3FM9/full.png

      Steps to reproduce this problem:

      • Trigger a problem
      • After the first notification, disable the action
      • Let the trigger return to it's OK state

      The escalations are still in the escalations table in MySQL and will continue to send an email every hour. I usually disable actions when i expect a very large flood of notification (for example, when there is a DDoS going on) and i'm monitoring the dashboard anyway.

      Workaround: Empty the escalation table in MySQL

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              Assignee:
              Unassigned Unassigned
              Reporter:
              keeshoekzema Kees Hoekzema
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                Updated:
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