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Incident report
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Resolution: Duplicate
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Trivial
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None
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None
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None
Sometimes escalations don't stop mailing even tho the problems have been solved and zabbix doesn't show any problems again.
http://static.tweakers.net/ext/f/mdYsfI0S7arqhJA1EsCacI5w/full.png
http://static.tweakers.net/ext/f/vkN18PpeSTzgQlXYQWvlH5uK/full.png
http://static.tweakers.net/ext/f/xr3ECfanewDz2nf1FZqBQ17X/full.png
http://static.tweakers.net/ext/f/uQxnW8wLm2iANIC9FjrJ3FM9/full.png
Steps to reproduce this problem:
- Trigger a problem
- After the first notification, disable the action
- Let the trigger return to it's OK state
The escalations are still in the escalations table in MySQL and will continue to send an email every hour. I usually disable actions when i expect a very large flood of notification (for example, when there is a DDoS going on) and i'm monitoring the dashboard anyway.
Workaround: Empty the escalation table in MySQL
- duplicates
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ZBX-8175 Escalations become "stuck" and keep going after triggers recover (rarely, at random)
- Open