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  1. ZABBIX FEATURE REQUESTS
  2. ZBXNEXT-1318

[Patch] Introduce a new macro to allow for e-mail threading (original problem's eventid)

    Details

    • Type: Change Request
    • Status: Closed
    • Priority: Trivial
    • Resolution: Duplicate
    • Affects Version/s: 2.0.2
    • Fix Version/s: None
    • Component/s: Server (S)

      Description

      Primary goal:

      Thread corresponding problem/ok events in e-mails

      Concept:

      A media script is used for messaging and recovery messages are enabled. In the case of a recovery message, the script parses the message body for a unique identifier, namely the eventid of the preceding problem event. This unique identifier is used as Message-Id in the mail header.

      Benefit:

      E-mail clients can present corresponding events in a threaded way. Users can easier recognize the current state of an issue – especially if they lack access to the frontend for some reason.

      Implementation:

      • New function DBget_trigger_event_problem() in expression.c to obtain the problem's eventid
      • New macro definition and fitting else-branch in substitute_simple_macros()

      Open questions:

      • Does this approach work reliably for multiple nodes?
      • Could this be integrated with Zabbix' SMTP messaging?
      • Will it play well with escalation? I suppose you'd have to use value_changed too.

      Other possible applications:

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              • Assignee:
                Unassigned
                Reporter:
                volter Volker Fröhlich
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved: