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  1. ZABBIX FEATURE REQUESTS
  2. ZBXNEXT-384

Add new macro to uniquely identify an alert

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Details

    • Change Request
    • Resolution: Fixed
    • Major
    • 2.1.0
    • 1.8.2
    • None

    Description

      We need to have a way to uniquely identify an alert during its whole life cycle.
      EVENT.ID cannot be used because a new event is generated on recovery (trigger goes from PROBLEM to OK state).

      This feature is important because we need to automatically open and close tickets on an ITSM system and automatic closing is impossible without it.

      A possible solution would be to have a

      {EVENTID.SRC}

      /ORIG or whatever macro in recovery message that would return EVENT.ID of the event that triggered the alert.

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          is duplicated by

          Change Request - An Change Request or enhancement Improvement to an existing feature or task. ZBXNEXT-1288 {EVENT.ACK.HISTORY} should work in recovery message too, not only in notification

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Closed

          Change Request - An Change Request or enhancement Improvement to an existing feature or task. ZBXNEXT-745 new macro: ACTION.ID

          • Trivial - Cosmetic problem like misspelt words or misaligned text.
          • Closed

          Change Request - An Change Request or enhancement Improvement to an existing feature or task. ZBXNEXT-1318 [Patch] Introduce a new macro to allow for e-mail threading (original problem's eventid)

          • Trivial - Cosmetic problem like misspelt words or misaligned text.
          • Closed

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              Unassigned Unassigned
              alixen Alixen
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              Dates

                Created:
                Updated:
                Resolved: