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  1. ZABBIX FEATURE REQUESTS
  2. ZBXNEXT-2033

Zabbix Helix ITSM integration ex (Remedy)

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    Details

    • Team:
      Team INT
    • Sprint:
      Sprint 63 (Apr 2020), Sprint 64 (May 2020), Sprint 65 (Jun 2020), Sprint 66 (Jul 2020), Sprint 67 (Aug 2020), Sprint 68 (Sep 2020), Sprint 69 (Oct 2020), Sprint 70 (Nov 2020)
    • Story Points:
      5

      Description

      Automatically create a new Zabbix Helix ITSM integration ex (Remedy) incident and manage Zabbix Helix ITSM integration ex (Remedy) incident status based on Zabbix events.

      A new media type 'Remedy ticket' must be added and handled correspondingly.

        Attachments

        1. import.pl
          2 kB
        2. mediatype-passwd.png
          mediatype-passwd.png
          33 kB
        3. proxy upgrade issue.txt
          4 kB

          Issue Links

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              People

              Assignee:
              tuskov Tikhon Uskov
              Reporter:
              wiper Andris Zeila
              Votes:
              16 Vote for this issue
              Watchers:
              25 Start watching this issue

                Dates

                Created:
                Updated: