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  1. ZABBIX FEATURE REQUESTS
  2. ZBXNEXT-2033

Zabbix Helix ITSM integration ex (Remedy)

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    • Icon: New Feature Request New Feature Request
    • Resolution: Unresolved
    • Icon: Major Major
    • None
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    • Templates (T)
    • Sprint 63 (Apr 2020), Sprint 64 (May 2020), Sprint 65 (Jun 2020), Sprint 66 (Jul 2020), Sprint 67 (Aug 2020), Sprint 68 (Sep 2020), Sprint 69 (Oct 2020), Sprint 70 (Nov 2020), Sprint 71 (Dec 2020), Sprint 72 (Jan 2021), Sprint 73 (Feb 2021), Sprint 74 (Mar 2021), Sprint 75 (Apr 2021)
    • 5

      Automatically create a new Zabbix Helix ITSM integration ex (Remedy) incident and manage Zabbix Helix ITSM integration ex (Remedy) incident status based on Zabbix events.

      A new media type 'Remedy ticket' must be added and handled correspondingly.

        1. mediatype-passwd.png
          mediatype-passwd.png
          33 kB
        2. import.pl
          2 kB
        3. proxy upgrade issue.txt
          4 kB

            asebiskveradze Aleksandre Sebiskveradze
            wiper Andris Zeila
            Team INT
            Votes:
            28 Vote for this issue
            Watchers:
            36 Start watching this issue

              Created:
              Updated: