Uploaded image for project: 'ZABBIX FEATURE REQUESTS'
  1. ZABBIX FEATURE REQUESTS
  2. ZBXNEXT-721

ability to silence a single trigger for a defined timeperiod (maintenance for a single trigger, or non-permanent acknowledgement)

XMLWordPrintable

    • Icon: New Feature Request New Feature Request
    • Resolution: Fixed
    • Icon: Major Major
    • 6.2.0rc1, 6.2 (plan)
    • 1.8.4
    • None
    • Team B
    • Sprint 89 (Jun 2022), Sprint 90 (Jul 2022)
    • 10

      We need a way to support the following workflow:

      • Something breaks on Saturday at 5pm. Zabbix sends an alert. (This exists already.)
      • Staff receives the alert, triages it, decides it's not truly urgent, and silences that alert until Monday at 9am.
      • Sunday at 9am another trigger for the same host generates an alert, which is received and resolved by staff.
      • Monday at 9am alerts for the Saturday 5pm event start being sent again.

      As I understand it the two possibilities today are:

      ACKNOWLEDGE the alert and configure the Action to ignore events which have been acknowledged. But there's no time limit – once acknowledged, an Action is silent forever. If alerts could have a time limit ("ACKNOWLEDGE for 24 hours") that would solve this use case.

      Schedule the entire host for maintenance. But then if the problem gets worse or another trigger fires, we won't find out. So if we could schedule a trigger on an individual host for maintenance, this would solve the use case.

        1. implementation_example1.jpg
          implementation_example1.jpg
          373 kB
        2. implementation_example2.jpg
          implementation_example2.jpg
          318 kB
        3. incorrect_prefilled_date_and_time.gif
          incorrect_prefilled_date_and_time.gif
          808 kB
        4. far_problem_suppression_validation_issue.gif
          far_problem_suppression_validation_issue.gif
          990 kB
        5. Screenshot from 2022-05-30 13-20-19.png
          Screenshot from 2022-05-30 13-20-19.png
          27 kB
        6. issues_with_problem_in_maintenance_suppression.gif
          issues_with_problem_in_maintenance_suppression.gif
          2.59 MB
        7. Screenshot from 2022-05-30 16-07-32.png
          Screenshot from 2022-05-30 16-07-32.png
          45 kB
        8. wrong_icon_in_actions_column.gif
          wrong_icon_in_actions_column.gif
          912 kB
        9. Screenshot from 2022-05-30 17-45-52.png
          Screenshot from 2022-05-30 17-45-52.png
          16 kB
        10. Screenshot from 2022-05-30 17-46-25.png
          Screenshot from 2022-05-30 17-46-25.png
          16 kB
        11. Selection_999(1639).png
          Selection_999(1639).png
          28 kB
        12. Selection_999(1642).png
          Selection_999(1642).png
          67 kB
        13. Selection_999(1644).png
          Selection_999(1644).png
          28 kB
        14. Selection_999(1647).png
          Selection_999(1647).png
          238 kB
        15. Selection_999(1648).png
          Selection_999(1648).png
          168 kB
        16. Selection_999(1649).png
          Selection_999(1649).png
          34 kB
        17. Selection_999(1654).png
          Selection_999(1654).png
          132 kB
        18. image-2022-06-02-11-21-55-123.png
          image-2022-06-02-11-21-55-123.png
          12 kB
        19. image-2022-06-02-11-23-07-793.png
          image-2022-06-02-11-23-07-793.png
          12 kB
        20. Selection_999(1655).png
          Selection_999(1655).png
          100 kB
        21. Selection_999(1656).png
          Selection_999(1656).png
          26 kB
        22. blinking_icon.gif
          blinking_icon.gif
          626 kB
        23. image-2022-06-07-15-31-01-159.png
          image-2022-06-07-15-31-01-159.png
          49 kB
        24. suppress-and-unsuppress-icons.png
          suppress-and-unsuppress-icons.png
          20 kB

            Miks.Kronkalns Miks Kronkalns
            harpo Will Lowe
            Team B
            Votes:
            42 Vote for this issue
            Watchers:
            49 Start watching this issue

              Created:
              Updated:
              Resolved: