[ZBX-24889] Zabbix 7.0.1 Crash after launch Created: 2024 Jul 22  Updated: 2024 Jul 30  Resolved: 2024 Jul 25

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Proxy (P), Server (S)
Affects Version/s: 7.0.1
Fix Version/s: 7.0.2rc1, 7.2.0alpha1

Type: Problem report Priority: Critical
Reporter: Nicolas Winter Assignee: Michael Veksler
Resolution: Fixed Votes: 6
Labels: crash
Remaining Estimate: Not Specified
Time Spent: 3h
Original Estimate: Not Specified

Attachments: Text File crashzabbix.txt     Text File debug.log     File zabbix_crash.log     Text File zabbix_server.log    
Issue Links:
Causes
caused by ZBXNEXT-9145 VMware: increase speed of eventlog re... Closed
Duplicate
duplicates ZBX-24891 7.0.0 update to 7.0.1，zabbix server i... Closed
is duplicated by ZBX-24888 Strange issues after update to 7.0 Closed
is duplicated by ZBX-24908 [7.0.1] check_vcenter_eventlog causes... Closed
is duplicated by ZBX-24934 Zabbix Server 7.0.1 Crash Closed
Team: Team B
Sprint: S24-W30/31
Story Points: 0.2

 Description   

After upgrade from 7.0.0 to 7.0.1 zabbix-server crash each time

Debian 12.6 / Upgrade with package

 

//  3931:20240722:170625.596 Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ...
  3931:20240722:170625.596 ====== Fatal information: ======
  3931:20240722:170625.596 Program counter: 0x55a9b063f9a1
  3931:20240722:170625.596 === Registers: ===
  3931:20240722:170625.596 r8      =         ffffffff =           4294967295 =           4294967295
  3931:20240722:170625.596 r9      =                0 =                    0 =                    0
  3931:20240722:170625.596 r10     = 25bf5bdc5a79199e =  2719993701923887518 =  2719993701923887518
  3931:20240722:170625.596 r11     =     55a9b0e27af4 =       94187305466612 =       94187305466612
  3931:20240722:170625.596 r12     =                0 =                    0 =                    0
  3931:20240722:170625.596 r13     =                2 =                    2 =                    2
  3931:20240722:170625.596 r14     =     55a9b0e2a580 =       94187305477504 =       94187305477504
  3931:20240722:170625.596 r15     =     7fea35fd4570 =      140643904865648 =      140643904865648
  3931:20240722:170625.596 rdi     =                0 =                    0 =                    0
  3931:20240722:170625.596 rsi     =     7fea35fd4570 =      140643904865648 =      140643904865648
  3931:20240722:170625.596 rbp     =                0 =                    0 =                    0
  3931:20240722:170625.596 rbx     =     7ffd38015ec0 =      140725543067328 =      140725543067328
  3931:20240722:170625.596 rdx     =         669e7535 =           1721660725 =           1721660725
  3931:20240722:170625.596 rax     =          2c258a7 =             46291111 =             46291111
  3931:20240722:170625.596 rcx     =               3c =                   60 =                   60
  3931:20240722:170625.597 rsp     =     7ffd38013610 =      140725543056912 =      140725543056912
  3931:20240722:170625.597 rip     =     55a9b063f9a1 =       94187297175969 =       94187297175969
  3931:20240722:170625.597 efl     =            10246 =                66118 =                66118
  3931:20240722:170625.597 csgsfs  =   2b000000000033 =    12103423998558259 =    12103423998558259
  3931:20240722:170625.597 err     =                4 =                    4 =                    4
  3931:20240722:170625.597 trapno  =                e =                   14 =                   14
  3931:20240722:170625.597 oldmask =                0 =                    0 =                    0
  3931:20240722:170625.597 cr2     =                0 =                    0 =                    0
  3931:20240722:170625.597 === Backtrace: ===
  3907:20240722:170625.597 item "502a63fc-c813-c1db-d7cd-317d057b94d2:vmware.vm.vfs.dev.read[{$VMWARE.URL},{$VMWARE.VM.UUID},scsi0:0,bps]" became not supported: Performance counter data is not available.
  3907:20240722:170625.597 item "502ac66d-1f47-71cf-e432-8ddd8c97c712:vmware.vm.net.if.in[{$VMWARE.URL},{$VMWARE.VM.UUID},4001,pps]" became not supported: Performance counter data is not available.
  3907:20240722:170625.598 item "502a2c37-bc56-a875-7eea-7824153bcc96:vmware.vm.vfs.dev.read[{$VMWARE.URL},{$VMWARE.VM.UUID},scsi0:6,bps]" became not supported: Performance counter instance was not found.
  3931:20240722:170625.625 ================================
  3931:20240722:170625.625 Please consider attaching a disassembly listing to your bug report.
  3931:20240722:170625.625 This listing can be produced with, e.g., objdump -DSswx zabbix_server.
  3931:20240722:170625.625 ================================
  3890:20240722:170626.085 One child process died (PID:3931,exitcode/signal:1). Exiting ...
  3891:20240722:170626.085 HA manager has been paused
  3992:20240722:170626.117 cannot read alert syncer request
zabbix_server [3890]: Error waiting for process with PID 3931: [10] No child processes
  3891:20240722:170626.167 HA manager has been stopped
  3890:20240722:170626.186 syncing history data...
  3890:20240722:170626.187 syncing history data... 100.000000%
  3890:20240722:170626.187 syncing history data done
  3890:20240722:170626.187 syncing trend data...

crashzabbix.txt

 Comments   
Comment by Nicolas Winter [ 2024 Jul 22 ]

It crashes and relaunch automaticaly after "syncing trend" 

It seems to be up 1/2 minutes and crashes 5 minutes automatically.

Comment by Piter [ 2024 Jul 22 ]

I have the same problem

 

Rocylinux 8

Upgrade: 7.0.0 -> 7.0.1 only on proxy

 26480:20240722:184805.467 Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ...

 26480:20240722:184805.467 ====== Fatal information: ======

 26480:20240722:184805.467 Program counter: 0x5577081099a3

 26480:20240722:184805.467 === Registers: ===

 26480:20240722:184805.467 r8      =     7ffeab373258 =      140731770942040 =      140731770942040

 26480:20240722:184805.467 r9      =     7ffeab372ddc =      140731770940892 =      140731770940892

 26480:20240722:184805.467 r10     =     55770ac26da9 =       93969769983401 =       93969769983401

 26480:20240722:184805.467 r11     =                4 =                    4 =                    4

 26480:20240722:184805.467 r12     =     7ffeab373220 =      140731770941984 =      140731770941984

 26480:20240722:184805.467 r13     =                0 =                    0 =                    0

 26480:20240722:184805.467 r14     =     7ffeab375620 =      140731770951200 =      140731770951200

 26480:20240722:184805.467 r15     =                0 =                    0 =                    0

 26480:20240722:184805.467 rdi     =                0 =                    0 =                    0

 26480:20240722:184805.467 rsi     =     7f8a7be03e20 =      140232760507936 =      140232760507936

 26480:20240722:184805.467 rbp     =     7ffeab372e40 =      140731770940992 =      140731770940992

 26480:20240722:184805.467 rbx     =     7f8a7be03e20 =      140232760507936 =      140232760507936

 26480:20240722:184805.467 rdx     =         669e8d21 =           1721666849 =           1721666849

 26480:20240722:184805.467 rax     =          135ca11 =             20302353 =             20302353

 26480:20240722:184805.467 rcx     =               24 =                   36 =                   36

 26480:20240722:184805.467 rsp     =     7ffeab372da0 =      140731770940832 =      140731770940832

 26480:20240722:184805.467 rip     =     5577081099a3 =       93969724774819 =       93969724774819

 26480:20240722:184805.467 efl     =            10246 =                66118 =                66118

 26480:20240722:184805.467 csgsfs  =   2b000000000033 =    12103423998558259 =    12103423998558259

 26480:20240722:184805.467 err     =                4 =                    4 =                    4

 26480:20240722:184805.467 trapno  =                e =                   14 =                   14

 26480:20240722:184805.467 oldmask =                0 =                    0 =                    0

 26480:20240722:184805.467 cr2     =                0 =                    0 =                    0

 26480:20240722:184805.467 === Backtrace: ===

 26480:20240722:184805.469 14: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](zbx_backtrace+0x41) [0x557707f367c1]

 26480:20240722:184805.469 13: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](zbx_log_fatal_info+0x2b5) [0x557707f36b95]

 26480:20240722:184805.469 12: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](+0xe1dd6) [0x557707f37dd6]

 26480:20240722:184805.469 11: /lib64/libpthread.so.0(+0x12b20) [0x7f8a9f491b20]

 26480:20240722:184805.469 10: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](check_vcenter_eventlog+0x1c3) [0x5577081099a3]

 26480:20240722:184805.469 9: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](get_value_simple+0x2ed) [0x55770811d5dd]

 26480:20240722:184805.469 8: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](zbx_check_items+0x2ca) [0x557708120b3a]

 26480:20240722:184805.469 7: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](+0x2cc2f9) [0x5577081222f9]

 26480:20240722:184805.469 6: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](zbx_poller_thread+0x30f) [0x557708122b6f]

 26480:20240722:184805.469 5: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](zbx_thread_start+0x27) [0x557707fbfca7]

 26480:20240722:184805.469 4: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](MAIN_ZABBIX_ENTRY+0xe75) [0x55770812fd95]

 26480:20240722:184805.469 3: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](zbx_daemon_start+0x10d) [0x557707f37eed]

 26480:20240722:184805.469 2: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](main+0x3d1) [0x557707ef0461]

 26480:20240722:184805.469 1: /lib64/libc.so.6(__libc_start_main+0xf3) [0x7f8a9d3fc7b3]

 26480:20240722:184805.469 0: /usr/sbin/zabbix_proxy: poller #51 [got 125 values in 10.014819 sec, getting values](_start+0x2e) [0x557707ef6fee]

 26480:20240722:184805.469 === Memory map: ===

 26480:20240722:184805.469 557707e56000-55770821e000 r-xp 00000000 fd:00 67147179                   /usr/sbin/zabbix_proxy_mysql

 26480:20240722:184805.469 55770841d000-557708421000 r--p 003c7000 fd:00 67147179                   /usr/sbin/zabbix_proxy_mysql

 26480:20240722:184805.469 557708421000-557708521000 rw-p 003cb000 fd:00 67147179                   /usr/sbin/zabbix_proxy_mysql

 26480:20240722:184805.469 557708521000-55770852e000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 557708de4000-557708e05000 rw-p 00000000 00:00 0                          [heap]

 26480:20240722:184805.469 557708e05000-557708e26000 rw-p 00000000 00:00 0                          [heap]

 26480:20240722:184805.469 557708e26000-55770acb3000 rw-p 00000000 00:00 0                          [heap]

 26480:20240722:184805.469 7f8a6ee49000-7f8a7bdfe000 r--p 00000000 fd:00 67150021                   /usr/lib/locale/locale-archive

 26480:20240722:184805.469 7f8a7bdfe000-7f8a8bdfe000 rw-s 00000000 00:05 65589                      /SYSV00000000 (deleted)

 26480:20240722:184805.469 7f8a8bdfe000-7f8a93dfe000 rw-s 00000000 00:05 65587                      /SYSV00000000 (deleted)

 26480:20240722:184805.469 7f8a93dfe000-7f8a941fe000 rw-s 00000000 00:05 65586                      /SYSV00000000 (deleted)

 26480:20240722:184805.469 7f8a941fe000-7f8a981fe000 rw-s 00000000 00:05 65585                      /SYSV00000000 (deleted)

 26480:20240722:184805.469 7f8a981fe000-7f8a98204000 r-xp 00000000 fd:00 67147537                   /usr/lib64/libuuid.so.1.3.0

 26480:20240722:184805.469 7f8a98204000-7f8a98404000 ---p 00006000 fd:00 67147537                   /usr/lib64/libuuid.so.1.3.0

 26480:20240722:184805.469 7f8a98404000-7f8a98405000 r--p 00006000 fd:00 67147537                   /usr/lib64/libuuid.so.1.3.0

 26480:20240722:184805.469 7f8a98405000-7f8a98406000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a98406000-7f8a98452000 r-xp 00000000 fd:00 67156378                   /usr/lib64/libblkid.so.1.1.0

 26480:20240722:184805.469 7f8a98452000-7f8a98652000 ---p 0004c000 fd:00 67156378                   /usr/lib64/libblkid.so.1.1.0

 26480:20240722:184805.469 7f8a98652000-7f8a98657000 r--p 0004c000 fd:00 67156378                   /usr/lib64/libblkid.so.1.1.0

 26480:20240722:184805.469 7f8a98657000-7f8a98658000 rw-p 00051000 fd:00 67156378                   /usr/lib64/libblkid.so.1.1.0

 26480:20240722:184805.469 7f8a98658000-7f8a98659000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a98659000-7f8a98670000 r-xp 00000000 fd:00 67192282                   /usr/lib64/libgcc_s-8-20191121.so.1

 26480:20240722:184805.469 7f8a98670000-7f8a9886f000 ---p 00017000 fd:00 67192282                   /usr/lib64/libgcc_s-8-20191121.so.1

 26480:20240722:184805.469 7f8a9886f000-7f8a98870000 r--p 00016000 fd:00 67192282                   /usr/lib64/libgcc_s-8-20191121.so.1

 26480:20240722:184805.469 7f8a98870000-7f8a98871000 rw-p 00017000 fd:00 67192282                   /usr/lib64/libgcc_s-8-20191121.so.1

 26480:20240722:184805.469 7f8a98871000-7f8a988c6000 r-xp 00000000 fd:00 67190389                   /usr/lib64/libmount.so.1.1.0

 26480:20240722:184805.469 7f8a988c6000-7f8a98ac6000 ---p 00055000 fd:00 67190389                   /usr/lib64/libmount.so.1.1.0

 26480:20240722:184805.469 7f8a98ac6000-7f8a98ac9000 r--p 00055000 fd:00 67190389                   /usr/lib64/libmount.so.1.1.0

 26480:20240722:184805.469 7f8a98ac9000-7f8a98aca000 rw-p 00058000 fd:00 67190389                   /usr/lib64/libmount.so.1.1.0

 26480:20240722:184805.469 7f8a98aca000-7f8a98acb000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a98acb000-7f8a98acf000 r-xp 00000000 fd:00 67147531                   /usr/lib64/libcap.so.2.26

 26480:20240722:184805.469 7f8a98acf000-7f8a98ccf000 ---p 00004000 fd:00 67147531                   /usr/lib64/libcap.so.2.26

 26480:20240722:184805.469 7f8a98ccf000-7f8a98cd0000 r--p 00004000 fd:00 67147531                   /usr/lib64/libcap.so.2.26

 26480:20240722:184805.469 7f8a98cd0000-7f8a98cd1000 rw-p 00005000 fd:00 67147531                   /usr/lib64/libcap.so.2.26

 26480:20240722:184805.469 7f8a98cd1000-7f8a98da3000 r-xp 00000000 fd:00 67146567                   /usr/lib64/libnss_systemd.so.2

 26480:20240722:184805.469 7f8a98da3000-7f8a98fa2000 ---p 000d2000 fd:00 67146567                   /usr/lib64/libnss_systemd.so.2

 26480:20240722:184805.469 7f8a98fa2000-7f8a98fa7000 r--p 000d1000 fd:00 67146567                   /usr/lib64/libnss_systemd.so.2

 26480:20240722:184805.469 7f8a98fa7000-7f8a98fa8000 rw-p 000d6000 fd:00 67146567                   /usr/lib64/libnss_systemd.so.2

 26480:20240722:184805.469 7f8a98fa8000-7f8a98fa9000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a98fa9000-7f8a98fb4000 r-xp 00000000 fd:00 67175980                   /usr/lib64/libnss_files-2.28.so

 26480:20240722:184805.469 7f8a98fb4000-7f8a991b3000 ---p 0000b000 fd:00 67175980                   /usr/lib64/libnss_files-2.28.so

 26480:20240722:184805.469 7f8a991b3000-7f8a991b4000 r--p 0000a000 fd:00 67175980                   /usr/lib64/libnss_files-2.28.so

 26480:20240722:184805.469 7f8a991b4000-7f8a991b5000 rw-p 0000b000 fd:00 67175980                   /usr/lib64/libnss_files-2.28.so

 26480:20240722:184805.469 7f8a991b5000-7f8a991bb000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a991bb000-7f8a99cc4000 r--s 00000000 fd:00 67234270                   /var/lib/sss/mc/initgroups

 26480:20240722:184805.469 7f8a99cc4000-7f8a9a598000 r--s 00000000 fd:00 67234212                   /var/lib/sss/mc/passwd

 26480:20240722:184805.469 7f8a9a598000-7f8a9a5a2000 r-xp 00000000 fd:00 67151366                   /usr/lib64/libnss_sss.so.2

 26480:20240722:184805.469 7f8a9a5a2000-7f8a9a7a1000 ---p 0000a000 fd:00 67151366                   /usr/lib64/libnss_sss.so.2

 26480:20240722:184805.469 7f8a9a7a1000-7f8a9a7a2000 r--p 00009000 fd:00 67151366                   /usr/lib64/libnss_sss.so.2

 26480:20240722:184805.469 7f8a9a7a2000-7f8a9a7a3000 rw-p 0000a000 fd:00 67151366                   /usr/lib64/libnss_sss.so.2

 26480:20240722:184805.469 7f8a9a7a3000-7f8a9a7ca000 r-xp 00000000 fd:00 67556457                   /usr/lib64/libselinux.so.1

 26480:20240722:184805.469 7f8a9a7ca000-7f8a9a9c9000 ---p 00027000 fd:00 67556457                   /usr/lib64/libselinux.so.1

 26480:20240722:184805.469 7f8a9a9c9000-7f8a9a9ca000 r--p 00026000 fd:00 67556457                   /usr/lib64/libselinux.so.1

 26480:20240722:184805.469 7f8a9a9ca000-7f8a9a9cb000 rw-p 00027000 fd:00 67556457                   /usr/lib64/libselinux.so.1

 26480:20240722:184805.469 7f8a9a9cb000-7f8a9a9cd000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a9a9cd000-7f8a9a9ec000 r-xp 00000000 fd:00 67491692                   /usr/lib64/libbrotlicommon.so.1.0.6

 26480:20240722:184805.469 7f8a9a9ec000-7f8a9abeb000 ---p 0001f000 fd:00 67491692                   /usr/lib64/libbrotlicommon.so.1.0.6

 26480:20240722:184805.469 7f8a9abeb000-7f8a9abec000 r--p 0001e000 fd:00 67491692                   /usr/lib64/libbrotlicommon.so.1.0.6

 26480:20240722:184805.469 7f8a9abec000-7f8a9abed000 rw-p 0001f000 fd:00 67491692                   /usr/lib64/libbrotlicommon.so.1.0.6

 26480:20240722:184805.469 7f8a9abed000-7f8a9ad6a000 r-xp 00000000 fd:00 67198510                   /usr/lib64/libunistring.so.2.1.0

 26480:20240722:184805.469 7f8a9ad6a000-7f8a9af69000 ---p 0017d000 fd:00 67198510                   /usr/lib64/libunistring.so.2.1.0

 26480:20240722:184805.469 7f8a9af69000-7f8a9af6d000 r--p 0017c000 fd:00 67198510                   /usr/lib64/libunistring.so.2.1.0

 26480:20240722:184805.469 7f8a9af6d000-7f8a9af6e000 rw-p 00180000 fd:00 67198510                   /usr/lib64/libunistring.so.2.1.0

 26480:20240722:184805.469 7f8a9af6e000-7f8a9af8e000 r-xp 00000000 fd:00 67179899                   /usr/lib64/libcrypt.so.1.1.0

 26480:20240722:184805.469 7f8a9af8e000-7f8a9b18d000 ---p 00020000 fd:00 67179899                   /usr/lib64/libcrypt.so.1.1.0

 26480:20240722:184805.469 7f8a9b18d000-7f8a9b18e000 r--p 0001f000 fd:00 67179899                   /usr/lib64/libcrypt.so.1.1.0

 26480:20240722:184805.469 7f8a9b18e000-7f8a9b197000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a9b197000-7f8a9b19a000 r-xp 00000000 fd:00 67154066                   /usr/lib64/libkeyutils.so.1.6

 26480:20240722:184805.469 7f8a9b19a000-7f8a9b399000 ---p 00003000 fd:00 67154066                   /usr/lib64/libkeyutils.so.1.6

 26480:20240722:184805.469 7f8a9b399000-7f8a9b39a000 r--p 00002000 fd:00 67154066                   /usr/lib64/libkeyutils.so.1.6

 26480:20240722:184805.469 7f8a9b39a000-7f8a9b39b000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a9b39b000-7f8a9b3aa000 r-xp 00000000 fd:00 67148816                   /usr/lib64/libkrb5support.so.0.1

 26480:20240722:184805.469 7f8a9b3aa000-7f8a9b5aa000 ---p 0000f000 fd:00 67148816                   /usr/lib64/libkrb5support.so.0.1

 26480:20240722:184805.469 7f8a9b5aa000-7f8a9b5ab000 r--p 0000f000 fd:00 67148816                   /usr/lib64/libkrb5support.so.0.1

 26480:20240722:184805.469 7f8a9b5ab000-7f8a9b5ac000 rw-p 00010000 fd:00 67148816                   /usr/lib64/libkrb5support.so.0.1

 26480:20240722:184805.469 7f8a9b5ac000-7f8a9b5b7000 r-xp 00000000 fd:00 67491694                   /usr/lib64/libbrotlidec.so.1.0.6

 26480:20240722:184805.469 7f8a9b5b7000-7f8a9b7b6000 ---p 0000b000 fd:00 67491694                   /usr/lib64/libbrotlidec.so.1.0.6

 26480:20240722:184805.469 7f8a9b7b6000-7f8a9b7b7000 r--p 0000a000 fd:00 67491694                   /usr/lib64/libbrotlidec.so.1.0.6

 26480:20240722:184805.469 7f8a9b7b7000-7f8a9b7b8000 rw-p 00000000 00:00 0 

 26480:20240722:184805.469 7f8a9b7b8000-7f8a9b7c8000 r-xp 00000000 fd:00 67167909                   /usr/lib64/libpsl.so.5.3.1

 26480:20240722:184805.470 7f8a9b7c8000-7f8a9b9c7000 ---p 00010000 fd:00 67167909                   /usr/lib64/libpsl.so.5.3.1

 26480:20240722:184805.470 7f8a9b9c7000-7f8a9b9c8000 r--p 0000f000 fd:00 67167909                   /usr/lib64/libpsl.so.5.3.1

 26480:20240722:184805.470 7f8a9b9c8000-7f8a9b9c9000 rw-p 00000000 00:00 0 

 26480:20240722:184805.470 7f8a9b9c9000-7f8a9b9e5000 r-xp 00000000 fd:00 67198512                   /usr/lib64/libidn2.so.0.3.6

 26480:20240722:184805.470 7f8a9b9e5000-7f8a9bbe5000 ---p 0001c000 fd:00 67198512                   /usr/lib64/libidn2.so.0.3.6

 26480:20240722:184805.470 7f8a9bbe5000-7f8a9bbe6000 r--p 0001c000 fd:00 67198512                   /usr/lib64/libidn2.so.0.3.6

 26480:20240722:184805.470 7f8a9bbe6000-7f8a9bbe7000 rw-p 00000000 00:00 0 

 26480:20240722:184805.470 7f8a9bbe7000-7f8a9bc0b000 r-xp 00000000 fd:00 68066364                   /usr/lib64/libnghttp2.so.14.17.0

 26480:20240722:184805.470 7f8a9bc0b000-7f8a9be0b000 ---p 00024000 fd:00 68066364                   /usr/lib64/libnghttp2.so.14.17.0

 26480:20240722:184805.470 7f8a9be0b000-7f8a9be0c000 r--p 00024000 fd:00 68066364                   /usr/lib64/libnghttp2.so.14.17.0

 26480:20240722:184805.470 7f8a9be0c000-7f8a9be0e000 rw-p 00025000 fd:00 68066364                   /usr/lib64/libnghttp2.so.14.17.0

 26480:20240722:184805.470 7f8a9be0e000-7f8a9be2a000 r-xp 00000000 fd:00 67184418                   /usr/lib64/libsasl2.so.3.0.0

 26480:20240722:184805.470 7f8a9be2a000-7f8a9c02a000 ---p 0001c000 fd:00 67184418                   /usr/lib64/libsasl2.so.3.0.0

 26480:20240722:184805.470 7f8a9c02a000-7f8a9c02b000 r--p 0001c000 fd:00 67184418                   /usr/lib64/libsasl2.so.3.0.0

 26480:20240722:184805.470 7f8a9c02b000-7f8a9c02c000 rw-p 0001d000 fd:00 67184418                   /usr/lib64/libsasl2.so.3.0.0

 26480:20240722:184805.470 7f8a9c02c000-7f8a9c03a000 r-xp 00000000 fd:00 67187356                   /usr/lib64/libgdbm.so.6.0.0

 26480:20240722:184805.470 7f8a9c03a000-7f8a9c23a000 ---p 0000e000 fd:00 67187356                   /usr/lib64/libgdbm.so.6.0.0

 26480:20240722:184805.470 7f8a9c23a000-7f8a9c23b000 r--p 0000e000 fd:00 67187356                   /usr/lib64/libgdbm.so.6.0.0

 26480:20240722:184805.470 7f8a9c23b000-7f8a9c23c000 rw-p 0000f000 fd:00 67187356                   /usr/lib64/libgdbm.so.6.0.0

 26480:20240722:184805.470 7f8a9c23c000-7f8a9c245000 r-xp 00000000 fd:00 67148837                   /usr/lib64/libOpenIPMIutils.so.0.0.1

 26480:20240722:184805.470 7f8a9c245000-7f8a9c444000 ---p 00009000 fd:00 67148837                   /usr/lib64/libOpenIPMIutils.so.0.0.1

 26480:20240722:184805.470 7f8a9c444000-7f8a9c445000 r--p 00008000 fd:00 67148837                   /usr/lib64/libOpenIPMIutils.so.0.0.1

 26480:20240722:184805.470 7f8a9c445000-7f8a9c446000 rw-p 00009000 fd:00 67148837                   /usr/lib64/libOpenIPMIutils.so.0.0.1

....
Comment by Edgar Akhmetshin [ 2024 Jul 23 ]

Please enable DebugLevel=4 and provide crash part including 50-100 lines before. 

Comment by Nicolas Winter [ 2024 Jul 23 ]

Here is the full server log with Debug = 4 zabbix_server.log

Comment by Edgar Akhmetshin [ 2024 Jul 23 ]

Thank you, Nicolas

196050:20240723:082125.404 In get_vmware_service() '[email protected]'@'https://10.12.0.54/sdk'
196050:20240723:082125.404 In zbx_vmware_get_service() '[email protected]'@'https://10.12.0.54/sdk'
196050:20240723:082125.404 End of zbx_vmware_get_service():SUCCEED
196050:20240723:082125.404 End of get_vmware_service():0x7fbf269a3570
196050:20240723:082125.404 Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ...
196050:20240723:082125.404 ====== Fatal information: ======
196050:20240723:082125.404 Program counter: 0x5605689619a1
196050:20240723:082125.404 === Registers: ===
196050:20240723:082125.404 r8      =                7 =                    7 =                    7
196050:20240723:082125.404 r9      =     560569095260 =       94581237043808 =       94581237043808
196050:20240723:082125.404 r10     =                8 =                    8 =                    8
196050:20240723:082125.404 r11     =              246 =                  582 =                  582
196050:20240723:082125.404 r12     =                0 =                    0 =                    0
196050:20240723:082125.404 r13     =                2 =                    2 =                    2
196050:20240723:082125.404 r14     =     5605690b4030 =       94581237170224 =       94581237170224
196050:20240723:082125.404 r15     =     7fbf269a3570 =      140458963121520 =      140458963121520
196050:20240723:082125.404 rdi     =                0 =                    0 =                    0
196050:20240723:082125.404 rsi     =     7fbfaf66fc70 =      140461258243184 =      140461258243184
196050:20240723:082125.404 rbp     =                0 =                    0 =                    0
196050:20240723:082125.404 rbx     =     7ffdc0b21290 =      140727836349072 =      140727836349072
196050:20240723:082125.404 rdx     =         669f4ba9 =           1721715625 =           1721715625
196050:20240723:082125.404 rax     =          2c258a7 =             46291111 =             46291111
196050:20240723:082125.404 rcx     =               3c =                   60 =                   60
196050:20240723:082125.404 rsp     =     7ffdc0b1e9e0 =      140727836338656 =      140727836338656
196050:20240723:082125.404 rip     =     5605689619a1 =       94581229492641 =       94581229492641
196050:20240723:082125.405 efl     =            10246 =                66118 =                66118
196050:20240723:082125.405 csgsfs  =   2b000000000033 =    12103423998558259 =    12103423998558259
196050:20240723:082125.405 err     =                4 =                    4 =                    4
196050:20240723:082125.405 trapno  =                e =                   14 =                   14
196050:20240723:082125.405 oldmask =                0 =                    0 =                    0
196050:20240723:082125.405 cr2     =                0 =                    0 =                    0
196050:20240723:082125.405 === Backtrace: ===
196050:20240723:082125.407 15: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](zbx_backtrace+0x3b) [0x560568bf6bfb]
196050:20240723:082125.407 14: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](zbx_log_fatal_info+0x17d) [0x560568bf6e6d]
196050:20240723:082125.407 13: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](+0x3c3526) [0x560568bf7526]
196050:20240723:082125.407 12: /lib/x86_64-linux-gnu/libc.so.6(+0x3c050) [0x7fbfb1e33050]
196050:20240723:082125.407 11: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](check_vcenter_eventlog+0x301) [0x5605689619a1]
196050:20240723:082125.407 10: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](get_value_simple+0x256) [0x560568952926]
196050:20240723:082125.407 9: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](zbx_check_items+0x33b) [0x56056894e0bb]
196050:20240723:082125.407 8: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](+0x11a721) [0x56056894e721]
196050:20240723:082125.407 7: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](zbx_poller_thread+0x33d) [0x56056894f71d]
196050:20240723:082125.407 6: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](zbx_thread_start+0x20) [0x560568b2b530]
196050:20240723:082125.407 5: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](+0xcec46) [0x560568902c46]
196050:20240723:082125.407 4: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](MAIN_ZABBIX_ENTRY+0xe55) [0x560568904885]
196050:20240723:082125.407 3: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](main+0x37e) [0x5605688f8b5e]
196050:20240723:082125.407 2: /lib/x86_64-linux-gnu/libc.so.6(+0x2724a) [0x7fbfb1e1e24a]
196050:20240723:082125.407 1: /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0x85) [0x7fbfb1e1e305]
196050:20240723:082125.407 0: /usr/sbin/zabbix_server: poller #24 [got 0 values in 0.000221 sec, getting values](_start+0x21) [0x5605688ffbb1]

Confirmed.

Regards,
Edgar

Comment by dimir [ 2024 Jul 23 ]

Looks like same issue with CentOS packages: ZBX-24891

Comment by Michael Veksler [ 2024 Jul 24 ]

Available in:

Comment by Bryan Fehl [ 2024 Jul 24 ]

We're experiencing the same thing using the SUSE package.  Only happening on a single proxy server, seems to be related to VMware: Debug snippet debug.log

Comment by Michael Veksler [ 2024 Jul 25 ]

Hi bfehl-fbc ,

Please filter the log by the prefix "5511:". The current log does not provide info about place of the crash.

Comment by Stefan [ 2024 Jul 25 ]

zabbix_crash.log

attached is my crash output, because I don't see any vmware related things in the crash dump

<MVekslers> this is the same problem with check_vcenter_eventlog.

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