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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-11402

Mail escalations wrongly sent on SNMP dependent triggers

    Details

    • Team:
      Team A
    • Sprint:
      Sprint 1
    • Story Points:
      0.5

      Description

      There are two SNMP triggers on different SNMP items. Trigger B is dependent on Trigger A. Escalations are set to be sent immediately.
      The situation is as follows:
      21-10-2016 11:38:00 - Trigger B is triggered - Escalation is not sent initially, it is sent 22-10-2016 09:58:53 (which is the error behaviour)
      21-10-2016 11:38:01 - Trigger A is triggered - Escalation is sent at 21-10-2016 11:38:03
      22-10-2016 09:59:02 - Host is unreachable

      In log there is an entry at 22-10-2016 09:58:51 that states: "temporarily disabling SNMP agent check on host".
      It looks like the escalation of Trigger B was somehow stuck, because the Trigger A was triggered 1 second after and it was sent when the SNMP agent check on that host was disabled.

        Attachments

        1. actions.png
          actions.png
          38 kB
        2. host_icmp_unavailable.png
          host_icmp_unavailable.png
          7 kB
        3. triggerA.png
          triggerA.png
          24 kB
        4. triggerB_eventDetail.png
          triggerB_eventDetail.png
          55 kB
        5. triggerB.png
          triggerB.png
          28 kB

          Activity

            People

            • Assignee:
              Unassigned
              Reporter:
              piotr.c Piotr Ciechoński
            • Votes:
              2 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: