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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-11402

Mail escalations wrongly sent on SNMP dependent triggers

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    • Sprint 1
    • 0.5

      There are two SNMP triggers on different SNMP items. Trigger B is dependent on Trigger A. Escalations are set to be sent immediately.
      The situation is as follows:
      21-10-2016 11:38:00 - Trigger B is triggered - Escalation is not sent initially, it is sent 22-10-2016 09:58:53 (which is the error behaviour)
      21-10-2016 11:38:01 - Trigger A is triggered - Escalation is sent at 21-10-2016 11:38:03
      22-10-2016 09:59:02 - Host is unreachable

      In log there is an entry at 22-10-2016 09:58:51 that states: "temporarily disabling SNMP agent check on host".
      It looks like the escalation of Trigger B was somehow stuck, because the Trigger A was triggered 1 second after and it was sent when the SNMP agent check on that host was disabled.

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          actions.png
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        2. host_icmp_unavailable.png
          host_icmp_unavailable.png
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        3. triggerA.png
          triggerA.png
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        4. triggerB_eventDetail.png
          triggerB_eventDetail.png
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        5. triggerB.png
          triggerB.png
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            Unassigned Unassigned
            piotr.c Piotr Ciechoński
            Team A
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              Created:
              Updated:
              Resolved: