Uploaded image for project: 'ZABBIX BUGS AND ISSUES'
  1. ZABBIX BUGS AND ISSUES
  2. ZBX-11402

Mail escalations wrongly sent on SNMP dependent triggers

XMLWordPrintable

    • Sprint 1
    • 0.5

      There are two SNMP triggers on different SNMP items. Trigger B is dependent on Trigger A. Escalations are set to be sent immediately.
      The situation is as follows:
      21-10-2016 11:38:00 - Trigger B is triggered - Escalation is not sent initially, it is sent 22-10-2016 09:58:53 (which is the error behaviour)
      21-10-2016 11:38:01 - Trigger A is triggered - Escalation is sent at 21-10-2016 11:38:03
      22-10-2016 09:59:02 - Host is unreachable

      In log there is an entry at 22-10-2016 09:58:51 that states: "temporarily disabling SNMP agent check on host".
      It looks like the escalation of Trigger B was somehow stuck, because the Trigger A was triggered 1 second after and it was sent when the SNMP agent check on that host was disabled.

        1. triggerB.png
          triggerB.png
          28 kB
        2. triggerB_eventDetail.png
          triggerB_eventDetail.png
          55 kB
        3. triggerA.png
          triggerA.png
          24 kB
        4. host_icmp_unavailable.png
          host_icmp_unavailable.png
          7 kB
        5. actions.png
          actions.png
          38 kB

            Unassigned Unassigned
            piotr.c Piotr Ciechoński
            Team A
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: