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Problem report
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Resolution: Fixed
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Trivial
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6.0.14
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None
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Sprint 98 (Mar 2023), Sprint 99 (Apr 2023), Sprint 100 (May 2023), Sprint 101 (Jun 2023), Sprint 102 (Jul 2023)
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0.5
Steps to reproduce:
Result:
SLA not calculated properly
Expected:
Daylight saving time change does not affect SLA calculations
Added screenshot that show events showing up at proper time:
Timezone is properly set up on the frontend side as well and it is synced.
Local time: Thu 2023-03-16 12:40:06 MDT Universal time: Thu 2023-03-16 18:40:06 UTC RTC time: Thu 2023-03-16 18:40:06 Time zone: America/Denver (MDT, -0600) System clock synchronized: yes NTP service: active RTC in local TZ: no
Before the DST change, everything was working as expected.