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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-4344

dependent event stuck in escalations

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    Description

      We have 2 items:

      • "server unreachable (icmp)" (item: icmpping)
      • "server unreachable (agent)" (item: agent.ping) witch depends on "server unreachable (icmp)"

      The host went down. Trigger "server unreachable (icmp)" lights up as supposed to. Administrator ACK this trigger after he received SMS with this trigger.
      Unfortunately trigger "server unreachable (agent)" reached and stuck in escalations. Zabbix started to sending SMSes to administrator with "server unreachable (agent)" trigger. There is no way to ACK this trigger, in zabbix GUI there is only "server unreachable (icmp)" already with ACK.

      There was no "Deadlock found" in zabbix log related to this issue.

      It is not easy to replicate this issue. It happens from time to time.

      Specification: http://www.zabbix.org/wiki/Docs/specs/ZBX-4344

      Attachments

        Issue Links

          is duplicated by

          Incident report - Incident report ZBX-10323 Notification still sent for Trigger after Trigger who is he depends on goes in Problem state

          • Blocker - Blocks development and/or testing work, production could not run.
          • Closed

          Incident report - Incident report ZBX-4835 Actions and triggers dependency problem

          • Major - Major loss of function.
          • Closed

          Incident report - Incident report ZBX-8667 Trigger dependencies ignored when a maintenance window expires

          • Major - Major loss of function.
          • Closed

          Incident report - Incident report ZBX-5796 Escalation emails are not behaving as expect

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Closed

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              Unassigned Unassigned
              rob Robert Jerzak
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              27 Vote for this issue
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              Dates

                Created:
                Updated:
                Resolved: